Partial Service Disruption - Pulseway

Incident Report for Pulseway

Resolved

This incident has been resolved.

Posted Aug 27, 2025 - 06:07 EDT

Monitoring

This issue has been resolved now and we will continue to monitor the status.

We apologize for any inconvenience caused.

- Cloud Operations Team

Posted Aug 27, 2025 - 05:08 EDT

Identified

We are currently experiencing a partial service disruption affecting Pulseway customers.
Customers may not be able to use the below features during this time.

E-commerce
Custom agent installers
New tenant provisioning

Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

We apologize for any inconvenience caused.

- Cloud Operations Team

Posted Aug 27, 2025 - 04:58 EDT

This incident affected: SaaS - United States, SaaS - Europe, and License Management.