Intermittent Service Disruption - Pulseway

Incident Report for Pulseway

Resolved

This incident has been resolved.

Posted Mar 13, 2026 - 11:51 EDT

Update

The hotfix was successfully deployed in the US region, and we continue to monitor the results.

Posted Mar 13, 2026 - 06:01 EDT

Monitoring

The fix has been implemented for the EMEA region and is currently being deployed for the US region. We are monitoring the results.

Posted Mar 13, 2026 - 05:55 EDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 13, 2026 - 04:30 EDT

Identified

The issue has been identified and a fix is being implemented in a form of a hotfix.

We expect this change to be deployed in the next few hours.

Posted Mar 12, 2026 - 12:42 EDT

Update

We are continuing to investigate this issue.

Posted Mar 12, 2026 - 11:18 EDT

Investigating

We are experiencing Intermittent service disruption in the Pulseway Web Application, which may impact administrators' ability to manage endpoints.

We are aware of the issue, and our team is actively working to resolve the issue.

We apologize for any inconvenience caused.

- Cloud Operations Team

Posted Mar 12, 2026 - 06:21 EDT

This incident affected: SaaS - United States and SaaS - Europe.